Privacy Policy

Privacy Policy

Your privacy is critically important to us. At SCII we have a few fundamental principles :
  • We don't ask you for personal information unless we truly need it.
  • We don't share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don't store personal information on our servers unless required for the on-going operation of one of our services.

SCII Respects your Privacy

This Privacy Statement informs you of our privacy practices and of the choices you can make about the way information about you, including from your online activity is collected and how that information is used by SCII.

1. Scope of this Privacy Statement

This Privacy Statement applies to all SCII-owned websites, domains, services, applications, and products, and those of our wholly owned subsidiaries ("SCII sites or services"), except that a privacy policy or statement specific to a particular SCII program, product, or service may supersede or supplement this Privacy Statement.

2. Links to non-SCII websites

SCII sites or services may provide links to third-party applications, products, services, or websites for your convenience and information. If you access those links, you will leave the SCII site. SCII does not control nor endorse or make any representations about third-party sites.

3. Collection of personal information

SCII collects, exports, and uses personal information to manage your relationship with SCII and better serve you by personalizing your experience and interaction with SCII. SCII may collect your personal information through your access and use of website, web-based applications, or mobile applications, during conversations or correspondence with SCII representatives, or when you purchase goods or services or complete an online application form.

SCII may collect personal information from you in connection with the following :
  • product or service orders, activations, and registrations
  • profile creation and user verification for online services
  • information requests or complaints
  • marketing, newsletter or support subscriptions
  • contest entries or survey participation
  • job applications
  • event registration
  • visits or browsing on SCII websites

The type of personal information SCII may collect from you includes:
  • personal and business contact information, such as name, address, telephone number, and email address
  • in some cases, your business contact data may be provided to SCII by a designated entity within your business or enterprise (such as a member of your IT department)
  • other unique information such as user IDs and passwords, product functionality, product and service preferences, contact preferences, educational and employment background, and job interest data
  • geo-location data such as your IP address or physical location when you request location based services
  • details of the products and services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries
  • any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or online presence, through our representatives or otherwise
  • information you provide to us through our service center, customer surveys or visits by our representatives from time to time

4. How we use your information

SCII may use your information to
  • manage our relationship with you
  • prevent and detect security threats, fraud or other malicious activity
  • communicate with you about SCII products, services or support and send marketing communications
  • provide products, services and support to you
  • improve and develop products, services and support including through quality control, research and data analysis activities
  • update you on new services and benefits
  • provide personalized promotional offers
  • measure performance of marketing initiatives, ads, and websites "powered by" another company on SCII's behalf
  • allow you to participate in contests and surveys
  • answer enquiries, provide information, support or advice about existing and new products or services
  • personalize some SCII websites
  • assess and improve the performance and operation of SCII websites
  • to keep your contact details up to date and provide updated details to SCII service providers and suppliers where necessary
  • to process and respond to any complaint made by you

5. How we share your information

SCII will not sell, rent or lease your personal information to others except as described in this Statement. SCII shares personal information in the following ways:

SCII retains service providers and suppliers to manage or support its business operations, provide professional services, deliver complete products, services and customer solutions and to assist SCII with marketing and communication initiatives Suppliers and service providers are required by contract to keep confidential and secure the information received on behalf of SCII and may not use it for any purpose other than to carry out the services they are performing for SCII.

Except as described in this Statement, SCII will not share the personal information you provide to SCII with non-SCII third parties without your permission, unless to :
  • Respond to duly authorized information requests of police and governmental authorities
  • Comply with any law, regulation, subpoena, or court order
  • Investigate and help prevent security threats, fraud or other malicious activity
  • Enforce/protect the rights and properties of SCII or its subsidiaries or
  • Protect the rights or personal safety of SCII, our employees, and third parties on or using SCII property when allowed and in line with the requirements of applicable law

6. Your choices and selecting your privacy preferences

SCII gives you the choice of receiving a variety of information that complements our products and services. You can make or change your choices about receiving either subscription or general communications at the data collection point or by using other methods, which are listed in the following sections. This option does not apply to communications primarily for the purpose of administering order completion, contracts, support, product safety warnings, driver updates, or other administrative and transactional notices where the primary purpose of these communications is not promotional in nature.

7. Access to and accuracy of your information

SCII strives to keep your personal information accurately recorded.. SCII provides individuals with reasonable access to personal information that they provided to SCII and the reasonable ability to review and correct it or ask for anonymization, blockage, or deletion, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data.

8. Keeping your personal information secure

SCII takes seriously the trust you place in us. To prevent unauthorized access or disclosure and to ensure the appropriate use of the information, SCII utilizes reasonable and appropriate physical, technical, and administrative procedures to safeguard the information we collect and process. SCII retains data only as required or permitted by local law and while it has a legitimate business purpose.

9. Changes to this Statement

Although most changes are likely to be minor, SCII may change its Privacy Policy from time to time, and in SCII's sole discretion. SCII encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

10. Contacting us & how to make a complaint

We value your opinions. If you have comments or questions about our Privacy Statement, any concerns or a complaint regarding our collection and use of your data or a possible breach of your privacy, kindly contact us. We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to address your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in timely and appropriate manner.